Frequently
Asked
Questions
(About Training)
Jump to a question:
- What Is Your Training Method? Is It “Classroom” or “Hands-On” or Both?
- What Is The Advantage Of Live Training?
- How Long Does The Live Training Session Last?
- When Do You Conduct The Trainings? It’s Hard To Find A Time When We Don’t Have Customers‌
- Don’t You Just Mark Up Your Equipment More So That You Can Afford To Send A Trainer?
- Will You Send A Trainer Again For FREE Later On If I Have New Technicians?
- Do You Have Any Online or DVD Training That I Can Use To Refresh My Technicians?
- Do Any Other Companies Offer Live Training?
- What Kind Of Support Is Available To Me After The Live Training Session?
A: We go with a hands-on approach from the very start. We’ve found that people tend to forget things they learn in a classroom and tend to remember things they see and do hands-on. We focus on the fundamentals of how to spray, then move to some more advanced techniques for solution blending, spraying detail areas, and making customers comfortable. But mostly we focus on spray technique!
Q: What Is The Advantage Of Live Training?
A: They key to a great-looking spray tan is three-fold: 1) great equipment; 2) great tanning solutions; and 3) a qualified technician to apply the tan. Live training facilitates technician expertise by allowing the trainer to demonstrate the application techniques, then provide real-time feedback to the trainees. Video training has its place and its value; but nothing compares to hands-on instruction. You can’t learn to drive a car strictly by watching a video; you can’t learn to cut hair strictly by watching a video; you can’t learn to fill a cavity strictly by watching a video—and you can’t learn to apply a perfect spray tan strictly by watching a video.
Q: How Long Does The Live Training Session Last?
A: We schedule them to last upto four hours, but we recommend that you clear 6 to 8 hours just to be sure. We will be sending a trainer from our corporate office in Chicago, and we’re a lot more concerned about getting the training DONE RIGHT than we are about getting in and out as fast as possible.
Q: When Do You Conduct The Trainings? It’s Hard To Find A Time When We Don’t Have Customers…
A: Typically we conduct the trainings on a day when you’re either closed or comparatively slow. Sundays and Mondays are usually the best, but we’ll accommodate whatever day works best for you.
Q: Will You Send A Trainer Again For FREE Later On If I Have New Technicians?
A: Training is not a money maker for Fantasy Tan, but is an essential requirement ensure technicians know what they are doing. We understand employee turnover may be an issue, so we do quote our training sessions to be as cost effective as possible.
Q: Do You Any Online Training?
A: We have a growing library of support videos that can be used as a supplement to a live hands-on training.
Q: Do Any Other Companies Offer Live Training?
A: A couple of them do, but only under extraordinary circumstances. One company offers hands-on training in THEIR corporate offices, but since it’s expensive to travel, most salon owners who DO attend don’t bring their staff. This results in a salon owner who just learned the techniques herself trying to train others—not ideal. Another company has been known to offer live, on-site training if they feel it is necessary for them to land an equipment sale. Most companies, however, simply don’t offer live training at all. Fantasy Tan always includes live, on-site training as a standard feature of our equipment packages.
Q: What Kind Of Support Is Available To Me After The Live Training Session?
A: We are always only a phone call away for ANYTHING you might need… from technique questions, to solution mixing questions, to equipment questions. Fantasy Tan’s support is second to none in this industry.